07 Sep
|
Relomi Corporate Services
|
Powai
07 Sep
Relomi Corporate Services
Powai
Job Title: Hotel Reservations Executive
- RELOhomes Serviced Apartments
Location:Hiranandani Gardens, Powai, Mumbai
Working Days & Hours:Monday to Saturday | 9:30 AM - 6:30 PM
- (Day shift only — No night shift)_
About the Company
Relomi Corporate Services LLP is a leading provider of corporate relocation and hospitality solutions for Japanese and multinational companies across India.
Under our premium serviced apartment brand RELOhomes, we operate long-stay and short-stay units designed to deliver 5-star hotel comfort with the warmth of a contemporary home. All apartments are fully furnished 1BHK units located in the heart of Hiranandani Gardens, Powai.
With a team of 60+ professionals, including Japanese nationals and Japanese-speaking staff, Relomi continues to redefine corporate hospitality across Mumbai, Chennai, Bengaluru, Gujarat, and CSN.
Job Summary
The Reservations Specialist will manage the entire reservations cycle for RELOhomes — inquiries, quotations, confirmations, updates, and pre-arrival arrangements.
The role requires excellent communication, accuracy,
professionalism, and follow-through to ensure smooth guest onboarding.
Key Responsibilities
Reservations & Bookings
- Prepare quotations, availability checks, booking confirmations, and pro-forma invoices.
- Maintain up-to-date availability, occupancy, and reservation trackers at all times.
- Manage reservation sheets / PMS / Excel trackers in real-time.
Client Communication & Coordination
- Communicate professionally with Japanese and multinational corporate coordinators.
- Respond quickly and accurately to requests for extensions, changes, cancellations, special requirements, etc.
Pre-Arrival & Internal Coordination
- Coordinate for apartments allocation correctly and prepared as per guest expectations.:
- Notify internal stakeholders (Ops/Housekeeping via standard channels) about arrivals and departings.
- Ensure readiness and accuracy of arrival schedules, allocations, and special notes.
Bi
📌 Hotel Reservation Executive, Powai Mumbai
🏢 Relomi Corporate Services
📍 Powai