Job Summary

We are seeking a detail-oriented Guest Relations : Real Estate to manage and optimize our Customer Relationship Management system for real estate operations. The role focuses on lead management, data accuracy, client communication workflows, and reporting to support sales, leasing, and marketing teams.

Key Responsibilities
- Manage and maintain the real estate CRM system (leads, clients, brokers, inventory)
- Ensure accurate data entry, data cleansing, and regular CRM updates
- Assign, track, and follow up on leads from multiple sources (portals, website, walk-ins)
- Monitor lead lifecycle from inquiry to closure
- Coordinate with sales teams to ensure timely follow-ups
- Generate daily, weekly, and monthly CRM reports (leads, conversions, site visits, sales)
- Track broker performance and channel partner data
- Support marketing campaigns by managing lead sources and campaign tagging
- Ensure CRM compliance with company processes and data privacy standards

Required Skills & Qualifications




- Experience working with CRM systems (Salesforce, Zoho, HubSpot, LeadSquared, or real estate CRMs)
- Solid understanding of real estate sales and leasing processes:
- Excellent data management and organizational skills
- Proficiency in MS Excel / Google Sheets:
- Ability to analyze data and prepare performance reports
- Strong communication and coordination skills
- Attention to detail and process-driven mindset

Preferred Qualifications
- Experience in real estate, property management, or brokerage firms:
- Knowledge of lead management systems and property portals:
- Basic understanding of marketing automation tools
- Familiarity with RERA compliance (where applicable)

Experience
- 1-4 years of experience in CRM coordination or real estate operations

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Guest Relations (Nashik)
🏢 QTONET PRIVATE
📍 Nashik