Job Description

nJob Title: Account Manager
n Job Location/Position: 3 (Pune/Mumbai/Nagpur)
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nDevelop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning.
nStrategic Account Management:
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- Manage the key Account Planningn
- Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competitionn
- Develop, implement and steer macro action plan that guides the activities to be undertaken with the customersn
- Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirementsn
- In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to recent sales that will turn into long-lasting relationshipsn
- Steer the business and negotiate the correct solution is taken and delivered to the customern

nOperations:
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- In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.n
- Steer the business and ensure the correct solution is delivered to customers in a timely manner.n
- Serve as contact point for key customers and internal teams.n
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.n
- Prepare regular customer analysis to internal and external stakeholders using key account metrics/process.n
- Support your team members with coaching, training, and identifying revenue opportunities.n
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nKEY EXPERIENCES IN:
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- Managing several customers (Account Management)n
- Selling solution to customers (Negotiating)n
- Multi-tasking (Adaptability)n
- Working with CRM (Salesforce “Engage”) (Customer Relationship Management)n

📌 Account Manager (Pune)
🏢 Quess Corp
📍 Pune