A Telesales Executive is a sales professional who sells products or services primarily via telephone. Unlike field sales, this role focuses on remote persuasion, lead conversion, and relationship management. Core Responsibilities
- Lead Generation & Conversion: Contacting potential customers (outbound) or responding to inquiries (inbound) to pitch products and close sales.
- Meeting Targets: Consistently achieving daily, weekly, or monthly call volume and revenue quotas.
- Relationship Management: Building rapport with existing clients to encourage repeat business, upselling, or cross-selling.
- Administrative Tasks: Updating Customer Relationship Management (CRM) databases with accurate records of calls, feedback, and purchase orders.
- Issue Resolution: Handling customer grievances and troubleshooting concerns to maintain the company’s reputation.

Essential Skills
- Persuasion & Negotiation:



The ability to handle objections and convince customers to make a purchase.
- Active Listening: Understanding customer needs by paying attention to verbal cues and tone.
- Resilience: Managing frequent rejection with a positive, calm disposition.
- Technical Proficiency: Skill in using CRM software (like Salesforce or HubSpot) and telephone systems.

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment

Education:
- Bachelor's (preferred)

Experience:
- B2B sales: 1 year (preferred)

Language:
- English (preferred)
- Hindi (preferred)

Location:
- Ranchi, Jharkhand (preferred)

Work Location: Remote

📌 Telesales Executive (Ranchi)
🏢 Sirion Tech Enterprises
📍 Ranchi