07 Sep
|
Aryan Associates
|
Bhopal
07 Sep
Aryan Associates
Bhopal
A Field Collection Officer is responsible for visiting clients to secure overdue payments, negotiating payment arrangements, and maintaining accurate, real-time records of collections. This role requires frequent travel to client locations, acting as a company representative, and ensuring compliance with financial policies.
Key Responsibilities
- Field Visits & Collection: Visiting clients in person to recover outstanding payments and, in some cases, repossess assets or secure loan documentation.
- Negotiation: Negotiating repayment schedules and payment terms with debtors.
- Documentation & Reporting: Maintaining detailed records of all transactions, visits, and communications. Providing daily/weekly reports to management regarding collection status.
- Compliance & Risk: Ensuring all activities comply with company policies and legal regulations. Identifying and escalating high-risk accounts.
- Customer Service: Addressing client concerns and resolving billing discrepancies in a professional,
courteous manner.
Qualifications & Requirements
- Experience: Proven experience in field collections, debt recovery, or customer service.
- Education: High school diploma or equivalent is required, though a bachelor's degree in finance or business is often preferred.
- Skills: Robust negotiation, communication, and interpersonal skills.
- Logistics: Valid driver’s license, a clean background/credit check, and reliable transportation.
Common Performance Metrics
- Percentage of target collection achieved.
- Reduction in delinquent accounts
- Accuracy of, and speed in, reporting.
Other Benefits
- Fuel Expense as per criteria
- Incentives as per performance.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Field Executive (Bhopal)
🏢 Aryan Associates
📍 Bhopal