Roles & Responsibilities

Step 1: Enquiry Leads Received
- Source: Missed Call, WhatsApp updated
- Source: Branding & Promotions updated

All enquiries into App

Lead Handling by Executive
- Executive will call the enquiry leads
- Each lead will be marked as one of the following:
- Invalid
- Callback Required
- Scheduled Appointment
- All leads will be pushed to the Leads pool

Callback Process:
- Executives will make callback attempts thrice a week (sun, wed, fri).
- If contact is established → create lead and proceed to scheduling.
- If still unreachable after attempts → mark as Invalid.

Schedule Sharing. In-house Services (Cleaning, etc.)

Job Execution & Closure

Other Activities
- Reschedules: Handled and updated by Executives.
- Complaints:



Any issues raised during feedback calls will be updated to the Execution Team, and a current call/visit will be scheduled accordingly..

Preferred languages Telugu

should have laptop

Preferred from Tirupati itself

office timing 9 AM to 6 PM

weekly off - 1 day

Pay: From ₹10,000.00 per month

Application Question(s):
- You have your own Laptop?
- Total Years of Experience in customer support executive?
- Are you willing to work with salary of 12000 per month?
- How many years of experience in team handling?
- Do you speak Telugu ?

Work Location: Remote

📌 Customer Support Executive (Tirupati)
🏢 QO-BOX Private
📍 Tirupati