JLL supports the Whole You, personally and professionally.
What this job involves:
What your day-to-day will look like:
Greet and assist visitors, clients, and employees with warmth and professionalism while managing reception area appearance to ensure tidy, organized, and welcoming environment
Act as point of contact for employee and visitor queries while supporting periodic feedback collection to enhance service standards
Collaborate with helpdesk to ensure timely resolution of service tickets (TTs) while monitoring facility usage and coordinating with vendors for issue resolution
Support coordination and execution of internal events, meetings, and leadership visits while ensuring readiness of meeting rooms and common areas
Conduct basic facility inspections including front office equipment and safety supplies while assisting in executing safety procedures and emergency protocols
Maintain and circulate event tracker while assisting with logistics and setup for catering, tech support, and guest logistics coordination
Maintain inventory of front-desk supplies ensuring operational readiness while liaising with employees to provide updates on amenities, events, and service information.
Required Qualifications:
2-4 years of experience in receptionist, customer service, or hospitality-related role, preferably within facility management or corporate environments
Strong interpersonal and communication skills with ability to multitask, prioritize, and manage time efficiently for front desk operations
Working knowledge of MS Office (Outlook, Excel, PowerPoint) with familiarity with helpdesk or visitor management systems as plus
Passionate about providing high-quality customer experiences with proactive, adaptable approach and ability to work with mínimal supervision
Qualified demeanor and attention to detail with team player mindset and positive, collaborative approach to guest relations
Ability to assist in resolving complaints or service disruptions with customer-centr
📌 Program Coordinator, Guest Relations (Bengaluru)
🏢 JLL
📍 Bengaluru