Job Summary:
We are seeking a courteous, professional, and organized Patient Relations Executive to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.

JOB DESCRIPTION - ROLES AND RESPONSIBILITIES
- Greet and assist patients, visitors, and vendors in a warm and professional manner.
- Maintain and update patient records in the system with accuracy and confidentiality.
- Manage Queue/waiting time efficiently by coordinating with the staff.
- Coordinate with Patients, doctors, nurses, and administrative staff to ensure timely patient service.
- Process billing, payments, and issue receipts as needed
- Manage front desk inventory, stationery, and cleanliness of the reception area.
- Manage Patient records, data entry, feedback collection and feedback analysis.
- Patient Service quality.
- Any other tasks as assigned.

QUALIFICATION
- Any Graduate from a recognized university.




- Proved 1-2 years experience as a Patient relations executive, front desk executive, receptionist, or customer service representative (preferably in the medical field).
- Fluent in English and Kannada.:
- Prior experience in medical field is an added advantage.:
- Computer skills with experience of using MS office (word, excel, PPT, outlook, etc).
- Excellent verbal and written communication skills
- Strong organizational, interpersonal, and problem-solving skills
- Ability to multitask and remain calm in a fast-paced environment
- Basic understanding of medical terminology and procedures (preferred)

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Advantages:
- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:
- Sarjapura, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

📌 Patient Relations Executive (Sarjapura)
🏢 Archish Fertility & IVF
📍 Sarjapura