Job Description
? We’re Hiring | International Voice Process – Mohali?
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nWe are looking for experienced professionals for the following positions:
n? Operations Manager
n? Team Leader
n? Quality Analyst
n? Process Trainer
n? Location: Mohali
n? Process: International Voice
n⏰ Shifts: Rotational / 24x7, as per business requirements
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nWhat we’re looking for:
n✅ Relevant experience in International Voice/BPO operations
n✅ Strong communication and people-management skills
n✅ Experience in handling teams, quality, training, or operations
n✅ Valuable understanding of SLA, KPI, CSAT, productivity & quality metrics
n✅ Immediate joiners / candidates with short notice period preferred
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