Job Description
Role Overview
nWe are looking for an IT Operations & Admin Executive to manage user lifecycle, identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools. The role focuses on ensuring secure access, smooth IT operations, and a strong end-user experience.
nKey Responsibilities
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- Manage onboarding and offboarding across Microsoft 365 and SaaS toolsn
- Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)n
- Handle Windows & macOS device management using MDM tools (Intune/Jamf)n
- Provide L1/L2 IT support for hardware, software, and access issuesn
- Manage SaaS applications, SSO integrations, and license optimizationn
- Maintain IT asset inventory and handle procurement & auditsn
- Automate workflows using Power Automate / PowerShell / scriptingn
- Ensure security, compliance, and zero access leakagen
- Support basic network operations (Wi-Fi, VPN, connectivity)n




- Maintain documentation, SOPs, and access recordsn

nRequirements
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- 2-4 years of experience in IT Operations / IT Administrationn
- Strong hands-on experience with Microsoft 365 & Entra IDn
- Solid understanding of IAM concepts (SSO, MFA, RBAC)n
- Experience managing Windows & Mac environmentsn
- Familiarity with SaaS tools, endpoint management, and MDM solutionsn
- Basic scripting knowledge (PowerShell or similar)n
- Understanding of networking fundamentalsn

nWhat We’re Looking For
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- Solid ownership and attention to detailn
- Problem-solving mindset with focus on automationn
- Ability to manage both IT operations and end-user supportn
- Good communication and collaboration skillsn

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📌 IT Support and operations Admin (Kunnathur)
🏢 goML
📍 Kunnathur