07 Sep
|
Indifi
|
Gurugram
Job Description
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Job Title: Senior Sales Manager
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Location: Gurgaon (Work from Office)
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Reporting To: Sales Head
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Department: Sales – Lending
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Education: Bachelor’s degree in business, Finance, or related field.
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Candidate Profile
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- Experience: 8+ years in sales with at least 3–4 years in team management .
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- Industry: Banking, NBFC, Fintech, or Loan Industry (Personal Loans / Business Loans preferred).
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- Team Management: Experience handling large inside sales or Telecalling teams (50+ members) .
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Job Summary
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We are looking for an experienced Senior Sales Manager to lead and manage a large inside sales/telecalling team focused on loan products. The role requires strong leadership capabilities, a deep understanding of credit products, and the ability to drive aggressive sales targets while ensuring compliance and operational efficiency.
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Key Responsibilities
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1. Sales Target Achievement
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- Drive the team to achieve daily, weekly, and monthly sales and disbursement targets .
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- Monitor productivity and ensure consistent improvement in sales performance.
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2. Team Leadership & Performance Management
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- Lead, mentor, and manage a large sales team (50+ members) including supervisors and agents.
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- Conduct regular performance reviews, coaching sessions, and quality monitoring of calls.
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- Provide feedback on sales pitch, objection handling, tonality, and closing techniques .
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3. Operational Management
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- Manage and optimize key sales KPIs such as conversion rates, average handling time (AHT), and revenue per RM .
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- Ensure smooth functioning of the telecalling / inside sales operations .
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4. Hiring & Team Development
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- Lead recruitment, onboarding, and training of recent team members to scale operations.
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- Build a high-performing sales culture through structured training and continuous mentoring.
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5. Sales Strategy &
📌 Sr. Sales Manager: Call centre (Gurugram)
🏢 Indifi
📍 Gurugram