Job Title: CS & Operations – CPA / CPI

Location : Mumbai
Qualification : Graduate / Postgraduate (Any Specialisation)
Experience : 3+ years

Job Overview

We are seeking a detail-oriented and proactive CS & Operations Executive with robust experience in CPA/CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.

Roles & Responsibilities:

Campaign Execution & Management
- Manage end-to-end campaign fulfilment including ad trafficking, QA/testing, and campaign scheduling.
- Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to.
- Optimize CPA/CPI campaigns proactively to meet performance KPIs and drive successful outcomes.
- Track daily pacing, conversions, lead quality, and overall campaign health.

Client Servicing & Coordination
- Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting.




- Provide prompt and professional support to clients, agencies, and internal teams.
- Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech/support teams.
- Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned.

Reporting & Analysis:
- Generate detailed weekly/monthly/quarterly performance reports with insights and optimization recommendations.
- Analyze campaign data to identify growth opportunities and operational efficiencies.
- Maintain accurate documentation of campaign progress, delivery status, and billing details.

Operational Excellence:
- Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing.
- Maintain strong relationships with publisher partners and internal stakeholders to support seamless delivery.

Skills & Requirements:
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📌 CS & Operations – CPA / CPI (India)
🏢 Ventes Avenues
📍 India