About the Role

We are hiring Language Experts / Lexical Transcribers to support a voice bot annotation project involving real customer speech. The role requires accurate transcription and audio segmentation in accordance with detailed client annotation guidelines. The project will begin with a calibration team and progressively scale across additional Indian languages.

Languages : Hindi, Tamil, Telugu, Malayalam, and Kannada.
Qualification : Finance graduates with prior transcription experience and a typing speed of more than 50 words per minute.
Location : Pune , Maharashtra.
Mode of Work : Onsite.

Key Responsibilities
- Transcribe customer-side voice bot call recordings accurately in the assigned target language.
- Segment only the primary customer speech and follow the prescribed segmentation rules, including minimum segment duration and non-overlapping segments.
- Produce lexical transcription without punctuation or special symbols and use the appropriate target-language script.
- Write numbers, dates, digits, abbreviations,



and English loan words in the required lexical format while maintaining consistent spelling.
- Apply contextual correction only when the intended word is unambiguous from the sentence context; otherwise preserve what is actually spoken or use the prescribed unintelligibility handling.
- Identify and appropriately handle distorted, unintelligible, IVR, non-target-language, background-speech, and overlapping-audio cases as defined in the guidelines.
- Use the tag only for genuinely unintelligible content and follow project quality limits.
- Incorporate calibration and QA feedback promptly and maintain agreed quality and turnaround expectations.
- Escalate unclear or exceptional cases through the defined operations process rather than making unsupported assumptions.

Required Qualifications
- Graduate in Finance
- High proficiency in at least one of the required project languages, with robust command of the language’s standard written form a

📌 Language Expert – Lexical Transcription (Pune)
🏢 iMerit Technology
📍 Pune