Job Description
Who we are: PanScience Innovations is India's largest deep-tech and AI venture studio. Rather than investing in companies from the outside, we co-found them: we originate the idea, embed a team from day one, and build out the product, technology, go-tomarket, operations, finance, and legal functions alongside each venture's core team. We've co-founded 24+ ventures across healthcare, finance, judiciary, media, and industrial AI, and our role is to take deep science that would otherwise stay in a lab and turn it into a company that can stand on its own. Who you'll work with: You'll be embedded in one venture, working closely with that venture's engineering and product team as well as PanScience's central customer success and technical functions. You'll own the technical relationship for a defined set of the venture's biggest, most demanding accounts. What you'll do: Own the post-sale technical relationship for a set of enterprise accounts, becoming the person they call when something breaks. Get hands-on with integrations, APIs, and debugging yourself,



rather than simply escalating tickets to engineering. Translate customer pain points into a scoped ask engineering can actually act on. Spot expansion and renewal risk early, well before it shows up as a surprise in a quarterly business review. Help build the playbook for this function as the account base grows, since there isn't an established one to inherit yet. What you should bring: 3+ years in a technical customer-facing role, such as technical account management or solutions engineering. Comfort reading code and API documentation, and holding your own in a technical conversation with a customer's engineering team. High emotional intelligence and a cooperative approach; you're solving the customer's problem, not defending the product. Comfort with startup pace, where you'll help shape process as much as manage accounts. What success looks like: Within your first few months, you should have taken f

📌 Technical Account Manager (Lucknow)
🏢 PanScience Innovations (PSI)
📍 Lucknow