Job Description
Job Title: CS & Operations – CPA / CPI
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nLocation: Mumbai
nQualification: Graduate / Postgraduate (Any Specialisation)
nExperience: 3+ years
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nJob Overview
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nWe are seeking a detail-oriented and proactive CS & Operations Executive with solid experience in CPA/CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.
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nRoles & Responsibilities:
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nCampaign Execution & Management
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- Manage end-to-end campaign fulfilment including ad trafficking, QA/testing, and campaign scheduling.n
- Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to.n
- Optimize CPA/CPI campaigns proactively to meet performance KPIs and drive successful outcomes.n
- Track daily pacing, conversions, lead quality, and overall campaign health.n

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nClient Servicing & Coordination
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- Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting.n
- Provide prompt and professional support to clients, agencies, and internal teams.n
- Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech/support teams.n
- Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned.n

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nReporting & Analysis:
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- Generate detailed weekly/monthly/quarterly performance reports with insights and optimization recommendations.n
- Analyze campaign data to identify growth opportunities and operational efficiencies.n
- Maintain accurate documentation of campaign progress, delivery status, and billing details.n

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nOperational Excellence:
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- Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing.n
- Maintain strong rela

📌 CS & Operations - CPA / CPI (Mumbai)
🏢 Ventes Avenues
📍 Mumbai