Group Company: AU Small Finance Bank Limited

Designation: Bank Officer - MFIB - Sales & Services

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred
*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- We are seeking a dedicated and results-driven qualified to join AU Small Finance Bank Limited's Sales and Service department.



This role focuses on driving financial product sales and delivering exceptional customer service within the bank's Microfinance and Individual Banking (MFIB) segment. The ideal candidate will possess a strong understanding of financial products, excellent interpersonal skills, and the ability to manage client relationships effectively. This position requires a proactive approach to identifying customer needs, cross-selling banking products, and ensuring compliance with regulatory standards, contributing to the bank's growth and customer satisfaction objectives.

Responsibilities:-

Develop and maintain strong relationships with individual and microfinance customers to understand their financial needs and offer appropriate banking solutions.
Achieve sales targets for various financial products including loans, deposits, and insurance within the MFIB segment.
Conduct detailed customer profiling and needs analysis to recommend suitable products and services.
Ensure timely and accurate processing of customer t

📌 Bank Officer (Gadarwara)
🏢 AU Small Finance Bank
📍 Gadarwara