Job Overview
Role: Order Taker Captain / F&B; Service Captain
Department: Food & Beverage (F&B;)
Reports To: Cafe Manager or F&B; Supervisor

Key Responsibilities
Know the entire food and drink menu well to answer questions.
Suggest daily specials, coffee combos, or high-margin items to boost sales.
Take accurate food and beverage orders and enter them into the POS terminal.
Pass special dietary requirements, food allergies, and custom requests clearly to the kitchen.
Check on guests during their meal to ensure satisfaction.
Train new crew members on order taking, table setup, and service standards.
Monitor food delivery times and table clearing to maintain a fast flow.
Positive communication and polite speaking skills.
Friendly, active, and clean personal presentation.
Ability to stand and walk for long hours during busy shifts.
Prior experience in a cafe, restaurant, or fast-casual dining environment is helpful.

📌 Order Taker Captain (Durg)
🏢 Ek Saath Specialty Coffee & Pizzeria
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