- Maintain high availability and performance of production environments.
- Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
- Perform root cause analysis (RCA) for production incidents.
- Participate in on-call support and incident response activities.
- Drive continuous improvements to system reliability and operational efficiency.
Automation & Infrastructure
- Automate infrastructure provisioning using Infrastructure as Code (IaC).
- Develop scripts and tools to eliminate repetitive operational tasks.
- Implement automated deployment and rollback mechanisms.
- Manage and optimize CI/CD pipelines.
Cloud & Platform Management
- Design, implement, and support cloud-native solutions.
- Manage Kubernetes clusters and containerized workloads.
- Optimize cloud resource utilization and cost.
- Ensure secure and scalable infrastructure architecture.
Monitoring & Observability
- Build and maintain monitoring, logging, and alerting solutions.
- Create operational dashboards and system health reports.
- Improve observability through metrics, logs, and tracing.
- Proactively identify and resolve performance bottlenecks.
Security & Compliance
- Implement security best practices across infrastructure.
- Support vulnerability remediation and patch management.
- Ensure compliance with organizational security standards.
- Collaborate with cybersecurity teams on infrastructure security initiatives.