Job Description

About the Role

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We are looking for an IT Engineer to manage IT systems, user accounts, technical support, backup/recovery, and basic infrastructure.

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Responsibilities

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- Provide desktop and IT technical support to users.
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- Manage systems, user accounts, access, and IT assets.
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- Perform backup and recovery activities.
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- Troubleshoot hardware, software, OS, and connectivity issues.
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- Support basic networking and infrastructure requirements.
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- Assist with AWS, Azure, or Google Cloud environments.
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- Maintain IT documentation and coordinate with vendors when required.
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Qualifications

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- B.E./B.Tech/BCA/B.Sc./MCA in Computer Science, IT, Electronics, or related field.
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Required Skills

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- Experience as a Desktop Support Engineer / IT Support Engineer / IT Engineer.
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- Knowledge of cloud platforms – AWS, Azure, or Google Cloud.
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- Basic understanding of networking fundamentals.
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- Strong troubleshooting and problem-solving skills.
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- Positive written and verbal communication.
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Preferred Skills

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- Windows/Linux administration.
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- LAN/Wi-Fi troubleshooting.
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- IT helpdesk/ticketing tools.
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- Basic cybersecurity knowledge.
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📌 IT Engineer (Thiruvananthapuram)
🏢 Safran
📍 Thiruvananthapuram