Roles and Responsibilities :
- Handle customer inquiries and resolve issues via phone calls, emails, or chats in Kannada language.
- Provide accurate and timely responses to customers' queries related to banking products and services.
- Maintain a high level of professionalism while interacting with customers, adhering to company standards.
- Meet performance targets set by the organization for call handling time, quality metrics, and sales conversion rates.
Job Requirements :
- 0-3 years of experience in BPO/Call Centre setting.
- Proficiency in speaking Kannada language.
📌 Kannada Voice process (Chennai)
🏢 Imarque Solutions
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.