Job Description

Domain Architect – ServiceNow | Contractor

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Location: Abu Dhabi, UAE – Onsite

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Employment Type: Contractor

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Experience: 8+ Years

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Level: Senior / Domain Architect

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About the Role

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We are looking for an experienced Domain Architect – ServiceNow to lead the architecture, design, governance, and technical assurance of enterprise ServiceNow platforms.

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The ideal candidate will have strong hands-on architecture experience across ServiceNow, CMDB, CSDM, integrations, workflows, security, automation, and enterprise governance . You will be responsible for defining scalable architecture patterns, reviewing HLD/LLD designs, ensuring platform standards, and guiding implementation teams and vendors.

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This role is suited for a senior ServiceNow professional who has progressed beyond platform development into enterprise architecture, governance, design assurance, and strategic technical leadership .

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Key Responsibilities

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- Define and own the ServiceNow domain architecture aligned with enterprise architecture principles and business objectives.
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- Design and govern scalable ServiceNow solutions across enterprise workflows and platform capabilities.
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- Establish and maintain CMDB and CSDM architecture , data models, relationships, and governance standards.
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- Define architecture patterns and standards for ServiceNow integrations with enterprise applications and external platforms.
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- Design and review workflows, automation, orchestration, and platform capabilities.
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- Establish and enforce security architecture, roles, access controls, and platform security standards .
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- Review and provide technical assurance for HLDs, LLDs, solution designs, and implementation approaches .
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- Define reusable architecture standards, design patterns, reference architectures, and best practices.
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- Identify architectural risks, technical dependencies, scalability concerns, and opportunities for platform optimization.
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- Provide technical guidance to engineering teams, implementation partners, and vendors.
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- Ensure ServiceNow solutions comply with enterprise architecture, security, governance, and regulatory standards .
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- Support platform modernization, integration strategy, automation, and continuous improvement initiatives.
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- Act as the senior technical authority for ServiceNow architecture decisions.
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Required Skills & Experience

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- 8+ years of professional experience with significant experience in ServiceNow.
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- Proven experience as a ServiceNow Architect, Domain Architect, Technical Architect, or equivalent senior architecture role .
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- Strong expertise in ServiceNow platform architecture and enterprise implementations .
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- Deep understanding of CMDB and CSDM and their application within enterprise environments.
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- Strong experience designing and governing ServiceNow integrations with enterprise systems.
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- Hands-on understanding of workflow design, automation, orchestration, and platform capabilities .
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- Strong knowledge of ServiceNow security, roles, ACLs, access controls, and governance .
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- Experience creating and reviewing HLD and LLD documentation .
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- Strong understanding of enterprise architecture principles, standards, design patterns, and governance.
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- Experience working with large-scale, complex,



or multi-system enterprise environments.
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- Strong stakeholder management and communication skills.
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- Experience providing architectural direction to development and implementation teams.
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Preferred / Good to Have

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- ServiceNow Certified Technical Architect (CTA) – highly preferred.
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- ServiceNow Certified Master Architect or equivalent advanced ServiceNow certification.
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- Experience with ITSM, ITOM, ITAM, CSM, HRSD, SecOps , or other major ServiceNow modules.
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- Experience with enterprise integration technologies and API-led architectures.
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- Experience working with global consulting firms, large enterprises, or complex transformation programs.
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- Exposure to cloud, DevOps, enterprise security, and modern integration architectures.
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What We’re Looking For

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We are specifically looking for a true ServiceNow architecture professional , not primarily a ServiceNow developer or administrator.

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The successful candidate should demonstrate:

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✅ Enterprise-level ServiceNow architecture ownership

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✅ Strong CMDB / CSDM architecture expertise

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✅ Integration and platform architecture experience

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✅ Security and access-control architecture

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✅ HLD / LLD design and assurance

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✅ Architecture standards and governance

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✅ Strong technical leadership and stakeholder management

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✅ Ability to guide internal teams and vendors

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Work Location

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Abu Dhabi, UAE – Onsite

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Candidates must be willing and available to work onsite in Abu Dhabi.

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Employment

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Contractor | Senior Level

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If you are an experienced ServiceNow Architect / Domain Architect with strong enterprise architecture and governance experience and are looking for a challenging onsite chance in Abu Dhabi, we would like to hear from you.

📌 Domain Architect- ServiceNow (Maharashtra)
🏢 Infotech.Works
📍 Maharashtra