Job Description

Location: Bengaluru, Bellandur, in-office

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Experience: Graduate in any relevant field

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Salary: Rs 3,20,000 Rs 3,50,000 per annum

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Variable pay: Rs 25,000 Rs 35,000

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Joining bonus: Rs 10,000

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Transportation: One-way cab facility up to 15km

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We are looking for a dedicated customer service associate to deliver people-focused customer interactions. The primary focus is to drive brand loyalty through exceptional service and digital-first support. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about helping others.

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Key Responsibilities:

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1. Provide exceptional support to ensure high levels of customer satisfaction.

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2. Address customer inquiries and resolve issues across various digital and voice channels.

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3. Execute technical support tasks and troubleshoot basic user problems.

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4.



Apply analytical problem-solving to improve the overall support experience.

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5. Integrate customer feedback to refine service quality and efficiency.

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6. Collaborate with dedicated teams to maintain digital trust and safety.

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7. Manage daily interactions with a focus on revenue generation and brand growth.

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Skillset

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1. Solid interpersonal skills and a natural ability to ensure customer satisfaction.

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2. Excellent written and verbal communication skills.

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3. Analytical mindset with the ability to solve problems quickly.

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4. Adaptability to work in a dynamic, high-pressure environment.

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5. Bachelor’s degree in a relevant field of study.

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6. Previous experience in a startup or fast-paced setting is a plus.

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📌 Customer Support Executive - Voice Process (Bengaluru)
🏢 Openhire
📍 Bengaluru