Job Description

The Vacancy

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We are looking for a UniEurope Operations Administrator to join our growing operations team based in Chennai . This role plays a key part in supporting our European road freight and logistics operations, working closely with UK-based operations and control tower teams to ensure the accurate creation, validation, and management of shipment documentation and customs processes.

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This is an excellent opportunity for an experienced logistics professional who thrives in a fast-paced setting and is looking to further develop their expertise in international logistics, customs compliance, and supply chain operations. Working as part of a shift pattern aligned to UK operating hours, you will contribute to operational excellence, compliance monitoring, and the smooth execution of freight movements across Europe.

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Key Responsibilities:

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- Process customer instructions, create shipment files, and maintain accurate operational records.
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- Ensure jobs are completed within agreed timelines and maintain effective communication with UK business teams.
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- Support customs clearance activities and ensure documentation is accurate, complete, and compliant.
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- Conduct European document compliance checks against established compliance requirements.
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- Identify compliance issues, documentation gaps, and operational risks, escalating and coordinating corrective actions where required.
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- Liaise with customers, suppliers, carriers, and internal stakeholders to resolve operational and compliance-related matters.
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- Prepare reports, analyse performance data, and identify trends to support operational decision-making.
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- Collaborate with teams across the business to optimise logistics and supply chain processes.
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- Follow Standard Operating Procedures (SOPs), support continuous improvement initiatives, and contribute to reducing operational non-conformances.
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- Provide general administrative and operational support, including ad hoc tasks as required.
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What We're Looking For:

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- Bachelor's degree in Supply Chain, International Logistics, or a related discipline. An MBA or equivalent qualification would be advantageous but is not essential.
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- 4-5 years' experience within logistics operations, ideally with exposure to customs clearance, road freight, and domestic shipping.
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- Strong understanding of international logistics and supply chain operations.
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- Experience using supply chain visibility tools and Excel-based tracking systems.
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- Excellent attention to detail with the ability to manage and track data accurately.
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- Strong communication and stakeholder management skills, with the ability to work collaboratively across multiple teams.
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- Ability to work within a shift-based structure aligned to UK operating hours.
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- A proactive, organised approach with a commitment to compliance, operational excellence, and continuous improvement.
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- Willingness and ability to travel internationally when required.
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Ready to take the next step in your logistics career? If you're looking for an opportunity to make a real impact in a dynamic international operations environment, we'd love to hear from you.

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Apply today and join a team committed to operational excellence, collaboration, and continuous growth!

📌 Operational Administrator (Chennai)
🏢 Uniserve
📍 Chennai