Responsibilities & Key Deliverables

- Experience in Quality assurance function in engine assembly & Testing.

- Experience in handling customer complaints of Industrial application engines and Gensets.

- Responsible for reducing Repairs Per Hundred (RPH)

- Coordinating with Customer care team for effective and immediate customer Complaint resolution.

- Field visits for onsite analysis & understanding applications / Usage

- Providing field fix

- Deployment of current learnings on new product to ensure first time right current product

- Ensuring sustenance of actions taken

- Improving response time

- Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI & account for faster implementation of solution

- Participate in DFMEA, PMEA

- Ensure shop floor quality by Sustenance auditing, monitoring, Improving the compliance to standard.

- Hands on experience in data management for all customers and daily MIS.

- Exposure to Quality management systems.

- Experience in Auditing Processes and Products.

- Product & Process Knowledge/ Analytical skills, Drawing interpretation,



Knowledge of statistical techniques.

- Engine assembly & Testing Knowledge.

- Analysing & monitoring customer complaints, line rejection and taking corrective actions.

- Knowledge of SAP.

- Drive continuous process improvements (KAIZENS) to achieve consistent product quality.

- Monitor and ensure adherence to processes with SOP by periodic process audits.

- Knowledge of 7 QC tools, statistical tools / APQP/FMEA/PPAP /SPC/ MSA

Preferred Industries

Construction

Production/Engg/R&D;

Engg & Capital Goods

Automotive Industry

Tractor

Construction, Mining

Education Qualification

Diploma/BE - in Mechanical/Auto/Production Engineering

General Experience

8 to 12 years working in Engine Quality Assurance.

Critical Experience

- Able to perform process /Product audit on Engine assembly line & Testing

- Analytical mindset.

- Customer complaint handling.

System Generated Core Skills

SAP

Auditing

System Generated Secondary Skills

📌 Deputy Manager - Manufacturing QA (Nagpur)
🏢 Important Company of the Sector
📍 Nagpur