Job DescriptionJob Title: Customer Service Associate
NLocation: Believers Destination, Magnus Tower, Sector-73, Noida
NWork Timings: 9 AM TO 6 PM
NPreferred Candidate: Residing with family in Noida, greater Noida or Nearby
NKey Responsibilities
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- Handle inbound and outbound calls professionally. N
- Communicate clearly andcourteously with students and parents. N
- Guide and assist students through processes (calls/chat/support tools). N
- Maintain and update data records accurately. N
- Prepare daily and weekly reports. N
- Use MS Excel for basic data management (filters, formatting, tracking sheets, etc.). N
- Assist in scheduling, coordination, and administrative tasks. N
- Support day-to-day operational activities to ensure smooth workflow. N
- Escalate issues to the management team when necessary. N
- Provide basic technicalsupport (login assistance, form updates, minor troubleshooting). N
nRequired Skills & Qualifications
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- Minimum of 0-1 years of experience in customer service. N
- Solid communication skills (verbal and written). N
- Good command over MS Excel and basic computer operations. N
- Ability to handle multiple tasks with attention to detail. N
- Pleasant personality and customer-centric approach. N
- Basic technical understanding is a plus. N
nPreferred Candidate Profile
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- Based in Noida, Greater Noida, or nearby regions. N
- Immediate joiners preferred. N
- How to Apply: Interested candidates can share their updated resumes at
[email protected] with the subject line "Application for Believers Destination- POSITION" or apply via LinkedIn. N
📌 Customer Support Associate (Faridabad)
🏢 Believers Destination
📍 Faridabad