We are looking for a dedicated and enthusiastic Calling Executive to join our team. The candidate will be responsible for handling customer calls, providing information about company services/products, maintaining customer relationships, and supporting business growth through effective communication.
Key Responsibilities
Make outbound calls to customers and clients.
Handle inbound calls and respond to customer inquiries.
Explain products, services, and offers clearly to customers.
Maintain and update customer records in the system.
Follow up with interested customers and leads.
Resolve customer concerns professionally and politely.
Achieve daily calling and follow-up targets.
Requirements
Positive communication and interpersonal skills.
Basic computer and MS Office knowledge.
Ability to communicate confidently with customers.
Solid convincing and problem-solving skills.
Minimum qualification: +2 / Graduate.
Freshers and experienced candidates are welcome.