Job Description – HR Retention Executive

Location: Kazhakuttom, Attingal
Employment Type: Full time

Job Summary:
Responsible for engaging with doorstep car wash workers, understanding and resolving their concerns, and implementing measures to reduce worker attrition and improve retention.

Key Responsibilities:
Regularly call and interact with workers to understand their issues.
Identify reasons for attrition, absenteeism, and inactivity.
Resolve worker concerns in coordination with relevant departments.
Follow up with inactive and at-risk workers to retain/reactivate them.
Conduct exit calls to understand reasons for leaving.
Maintain worker grievance and retention records.
Prepare daily/weekly retention and attrition reports.
Suggest improvements to reduce recurring worker issues.

Requirements:




Graduate with 1–3 years of HR/employee engagement experience.
Excellent communication and interpersonal skills.
Fluent Hindi and Malayalam are mandatory; English is required.
Strong follow-up, counselling, and problem-solving skills.
Comfortable handling regular phone interactions.

SALARY: 12000 TO 18000

Primary KPI: Reduce worker attrition and improve active worker retention.

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks:
Cell phone reimbursement
Paid time off

Experience:
HR: 3 years (Required)
Recruiting: 3 years (Preferred)

Language:
English (Required)

Work Location: In person

📌 Hr Retention Executive Hindi Speaking Kazhakkoottam (India)
🏢 Pexa Car Care
📍 India