06 Sep
|
Spa Studio
|
Bengaluru
06 Sep
Spa Studio
Bengaluru
Key Responsibilities
Outbound & Inbound Calling:
Contact prospective and existing clients from provided leads/database to introduce spa services, packages, and membership plans.
Receive incoming calls, answer inquiries promptly, and guide callers toward suitable wellness treatments.
Appointment Booking & Scheduling:
Schedule, confirm, and reschedule spa appointments using our booking software/calendar.
Follow up with clients regarding upcoming appointments, feedback, or special seasonal offers.
Promoting Services & Packages:
Upsell and cross-sell specialized treatments, gift vouchers, and membership packages.
Inform customers about ongoing promotions, discounts, and custom wellness packages.
Client Relationship & Database Management:
Maintain accurate records of client calls, appointments, preferences, and feedback in the database/CRM.
Handle basic customer concerns or complaints professionally, escalating complex issues to the Spa Manager when necessary.Key Responsibilities
Outbound & Inbound Calling:
Contact prospective and existing clients from provided leads/database to introduce spa services, packages,
and membership plans.
Receive incoming calls, answer inquiries promptly, and guide callers toward suitable wellness treatments.
Appointment Booking & Scheduling:
Schedule, confirm, and reschedule spa appointments using our booking software/calendar.
Follow up with clients regarding upcoming appointments, feedback, or special seasonal offers.
Promoting Services & Packages:
Upsell and cross-sell specialized treatments, gift vouchers, and membership packages.
Inform customers about ongoing promotions, discounts, and custom wellness packages.
Client Relationship & Database Management:
Maintain accurate records of client calls, appointments, preferences, and feedback in the database/CRM.
Handle basic customer concerns or complaints professionally, escalating complex issues to the Spa Manager when necessary.
Pay: ₹8,642.27 - ₹31,256.23 per month
Perks:
Cell phone reimbursement
Commuter assistance
Work Location: In person
📌 Tele Caller Executive Bengaluru
🏢 Spa Studio
📍 Bengaluru