06 Sep
|
Comcube Integrated Solutions
|
India
06 Sep
Comcube Integrated Solutions
India
We are looking for an experienced Travel & Ticketing Specialist to manage international flight reservations, complex reissues, refunds, and schedule changes. The ideal candidate possesses in-depth knowledge of airline fare rules, holds an active IATA certification, and demonstrates exceptional communication skills while coordinating with global travel partners.
Key Responsibilities
Ticketing & Flight Operations: Process international bookings, ticket issuances, re-routings, date changes, splits, and refunds accurately via GDS (Amadeus, Sabre, or Galileo).
Fare Rule Compliance: Interpret and apply complex airline fare rules (penalties, routing conditions, cancellation charges) to minimize Agency Debit Memos (ADMs).
Vendor & DMC Coordination:
Liaise directly with global airlines, hotel providers, Destination Management Companies (DMCs), and ground transport partners for seamless itinerary execution.
Disruption Management: Handle involuntary schedule changes, flight delays, and cancellations by proactively providing passengers with swift, suitable alternatives.
Customer Support: Deliver high-touch customer service by resolving client queries clearly, professionally, and efficiently.
Pay: ₹16,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Travel Consultant / Ticketing Specialist Kochi (India)
🏢 Comcube Integrated Solutions
📍 India