Handle inbound and outbound calls with prospective and existing customers.
Understand customer requirements and recommend suitable products or services.
Clearly communicate product features, advantages, pricing, and offers.
Generate, qualify, and manage sales leads.
Follow up with prospective customers through calls and other communication channels.
Build and maintain robust customer relationships.
Achieve assigned monthly sales targets and KPIs.
Maintain accurate records of customer interactions, leads, and follow-ups.
Coordinate with internal teams to ensure a smooth customer experience.
Stay updated on products, services, and sales processes.