Job Summary

We are looking for a proactive and organized Hospital Operations Executive with at least 1 year of experience in hospital operations. The ideal candidate will support the smooth functioning of daily hospital activities, ensure excellent patient service, coordinate with clinical and non-clinical departments, and maintain operational efficiency.

Key Responsibilities
Manage day-to-day hospital operations and ensure smooth workflow across departments.
Coordinate with doctors, nursing staff, diagnostic services, pharmacy, and support teams.
Monitor patient registration, admission, discharge, and billing processes.
Ensure high standards of patient care and patient satisfaction.
Handle patient queries, complaints, and service recovery professionally.
Monitor front office and customer service activities.
Ensure compliance with hospital policies.
Prepare daily, weekly, and monthly operational reports.
Coordinate duty rosters and staff scheduling as required.
Maintain operational records and documentation accurately.
Monitor inventory and coordinate with procurement for medical and non-medical supplies.
Support quality improvement initiatives and process optimization.
Coordinate with housekeeping, security, maintenance,



and biomedical departments to ensure uninterrupted services.
Conduct regular operational rounds to identify and resolve issues promptly.
Assist in organizing health camps, awareness programs, and hospital events.
Ensure proper utilization of hospital resources and adherence to SOPs.
Support accreditation activities and internal audits.
Work closely with management to achieve operational and service excellence.

Required Qualifications
MBA in Healthcare Management, Master of Hospital Administration (MHA), MBA Hospital Management, or a related healthcare management field.
Minimum 1 year of experience in hospital operations.
Knowledge of Hospital Information Systems (HIS) and MS Office.
Ability to work in rotational shifts, if required.

Preferred Skills
Patient relationship management.
Team coordination and leadership.
Reporting and documentation.
Time management and multitasking.
Customer service orientation.
Positive communication and interpersonal skills.
Robust coordination and problem-solving abilities.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Operations Executive Kannur (India)
🏢 KANNUR MEDICAL COLLEGE, ANJARAKANDY
📍 India