We are looking for Operations Executive with excellent enthusiasm for travelling. You will be responsible for Quoting and booking travelling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Responsibilities and Duties:
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and practical travel/holiday material (itineraries, guides, maps, event programs etc)
Collect deposits and balances
Handle unforeseen problems and complaints and determine eligibility for money returns
Create and update electronic records of clients
Maintain relationships with airline, DMC’s, Travel Vendors etc
Required Experience, Skills and Qualifications
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively