Job Responsibilities:

RECEIVE PEOPLE

ü Keeping the Reception area clean and neat, Greeting all people who are entering in to hospital

ü Coordinating with people in the reception

ü Providing direction to correct person

ü Solving the issues in the front office

ANSWER PHONE CALL

ü Answering and addressing all the outgoing and incoming calls in a polite manner

ü Dealing with query and provide correct information

ü Forwarding or Diverting calls into particular person or department

APPOINTMENT

ü Scheduling and fixing the Appointments for OP consultation

ü Guiding the OP patients for consultation

ü Informing to concern physician

ü Maintaining appointment diary manually

ü Fixing appointment for MRI scan, PET scan

ü Receiving the courier and letters

CERTIFICATE

ü Getting proper details from the patients Sending the details to the government for birth and death Certificate,



clarifying the doubts

ü Receiving the certificates immediately from government ,providing to the patients or attendees

INVENTORY

ü Controlling the inventory level in the reception, maintaining the stock

DUTY SHEDULE

ü Monthly preparing the duty roaster for all Receptionists

SECONDARY WORK

ü Making arrangement for water, EB, ambulance etc

ü Receiving the courier and letters

ü Attending all works in IP RECEPTION in absence of staff

Desired Candidate Profile (Job Specification):

Ø Degree in any field

Ø Have valuable communication skills.

Ø Have positive interpersonal skills

Should be fluent in English

Pay: ₹15,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Receptionist Guindy (India)
🏢 St. Thomas hospital
📍 India