Job Description:
We are looking for a proactive and result-oriented Customer Sales Executive to manage online B2B portals such as IndiaMART and Alibaba, generate qualified leads, convert inquiries into sales, and maintain robust customer relationships.

Key Responsibilities:
Manage and respond to customer inquiries received through IndiaMART and Alibaba.
Generate and qualify leads through B2B portals and other online channels.
Contact potential customers through calls, WhatsApp, and email.
Understand customer requirements and provide suitable product information and quotations.
Follow up regularly with leads and convert them into successful sales.
Maintain and update lead, customer, quotation, and order records.
Coordinate with the production, dispatch, and accounts teams for order processing.
Develop and maintain long-term relationships with existing and current customers.




Achieve monthly sales and lead-conversion targets.
Monitor competitor activities, customer requirements, and market trends.
Handle customer queries, negotiations, and basic after-sales support.

Requirements:
1–3 years of experience in sales/customer handling, preferably in B2B or pharmaceutical industry.
Experience handling IndiaMART and Alibaba will be preferred.
Good communication and negotiation skills.
Basic knowledge of MS Excel, email, WhatsApp, and CRM/lead management.
Solid follow-up and customer-conversion skills.
Target-oriented, confident, and self-motivated.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Service Assistant Rohini
🏢 Blue Star Laboratories
📍 Rohini