06 Sep
|
Powerlook Apparels
|
India
06 Sep
Powerlook Apparels
India
Customer Service
Welcome every customer with a warm and friendly attitude.
Understand customer requirements and recommend suitable outfits.
Provide styling advice based on current fashion trends.
Build robust customer relationships to encourage repeat visits.
Resolve customer queries and concerns professionally.
Sales & Targets
Achieve individual and store sales targets.
Promote ongoing offers, memberships, and promotional campaigns.
Increase Average Bill Value (ABV) and Units Per Transaction (UPT) through cross-selling and upselling.
Encourage customers to purchase complete looks and accessories.
Store Operations
Ensure merchandise is neatly displayed and replenished.
Maintain cleanliness and visual merchandising standards.
Assist in stock receiving, tagging, folding, and replenishment.
Keep fitting rooms clean and organized.
Support stock counts and inventory audits.
Billing & POS
Assist customers during the billing process.
Handle POS transactions accurately.
Promote loyalty programs and membership benefits.
Product Knowledge
Stay updated on new arrivals, collections, fabrics, and sizing.
Understand product features to confidently recommend items.
Skills Required
Excellent communication and interpersonal skills.
Strong sales and customer service orientation.
Good fashion sense and styling ability.
Positive attitude with a team-player mindset.
Ability to work in a rapid-paced retail environment.
Qualifications
Minimum: 12th Pass or Graduate.
Previous retail or fashion experience is preferred.
Freshers with excellent communication skills are welcome.
Working Hours
Flexible shifts, including weekends and public holidays.
Rotational weekly off as per company policy.
Key Performance Indicators (KPIs)
Sales Achievement
Conversion Rate
Average Bill Value (ABV)
Units Per Transaction (UPT)
Customer Satisfaction
Membership Enrolments
Attendance & Grooming
Visual Merchandising Standards
Teamwork and Discipline
Grooming Standards
Well-groomed hair and beard.
Clean and ironed company uniform.
Proper footwear and personal hygiene.
Positive body language and professional appearance.
Expected Behaviour
Be punctual and maintain discipline.
Treat every customer with respect.
Take ownership of customer satisfaction.
Work collaboratively with team members.
Follow company policies and store SOPs at all times.
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks:
Adaptable schedule
Health insurance
Leave encashment
Paid time off
Provident Fund
Work Location: In person
📌 Fashion Consultant Mumbai (India)
🏢 Powerlook Apparels
📍 India