- Primary responsibilities to support client on our API Related Queries.
- Perform verification testing on customer reported defects.
- Recreate reported issues in internal server with customer s configuration.
- Ensure customers reported issues are resolved to the clients satisfaction in a timely manner.
- Do API testing in our server with each build released.
- Irrespective of API need to handle other production issues of Our Application and help developer trace the issue.
- Should support clients both on calls and emails.