Job Description – Telecaller / Client Outreach Executive (JD-3)

Location: Begur, Bengaluru (Onsite)
Department: Sales & Client Acquisition
Industry: Professional Services (Chartered Accountant Firm)
Experience: 0–2 Years
Compensation: ₹12,000 – ₹18,000 per month + Performance Incentives

Role Overview

The Telecaller / Client Outreach Executive plays a critical role in client acquisition and revenue support at Apnabusinez.com.
The position focuses on outbound client communication, lead qualification, follow-ups, and appointment coordination, ensuring a consistent and high-quality sales pipeline for CA and compliance services.

The role requires robust multilingual communication skills, discipline in data handling, and the ability to perform in a target-oriented, skilled services environment.

Key Responsibilities
Execute high-volume outbound calling (80–120 calls/day) to prospective and existing clients.
Clearly explain Apnabusinez.com services including GST, Income Tax, Business Registration, ROC, TDS, and Compliance.
Qualify leads using approved scripts, checklists, and eligibility criteria.
Ensure accurate and timely data entry in CRM systems and Google Sheets.




Schedule client appointments and coordinate seamless handover to Sales Executives.
Conduct structured follow-ups on pending leads and inquiries.
Maintain call quality, compliance, and professional communication standards.
Achieve assigned daily, weekly, and monthly lead generation targets.

Required Skills & Competencies
Multilingual Communication (Kannada + Hindi mandatory; English preferred)
Telecalling & Client Engagement
Lead Qualification & Follow-ups
Basic Sales Orientation
CRM / MS Excel / Google Sheets
Time Management & Target Discipline
Skilled Etiquette & Customer Handling

Eligibility Criteria
Minimum qualification: 12th Pass / Any Graduate
Experience in Telecalling / Telesales preferred (Freshers with strong communication may apply)
Comfortable with outbound calling and performance targets
Immediate joiners preferred

What We Offer
Fixed salary with structured performance-based incentives
Formal training on CA firm services and sales processes
Clear career progression to Senior Telecaller, Client Relationship Officer (CRO), or Sales Executive
Stable, process-driven work environment
Performance recognition and internal growth opportunities

📌 Telecaller / Client Outreach Executive Bengaluru
🏢 Apnabusinez.com
📍 Bengaluru