Roles and Responsibilities
Handle customer queries via chat, email, voice calls, and resolve issues efficiently.
Provide excellent customer support through blended process (chat + voice).
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve daily targets and goals.
Ensure timely resolution of customer complaints and feedback.
📌 Customer Support Executive Gurugram
🏢 Nimbuspost
📍 Gurugram
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