Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Financials General Ledger
Valuable to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system integrity and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to streamline support processes and improve system reliability.
Mentor junior team members to enhance their technical and problem-solving skills.
Skilled & Technical Skills:
Must To Have Skills: Proficiency in Oracle Cloud Financials General Ledger.
Strong analytical skills to diagnose and resolve complex application issues.
Experience in managing and supporting enterprise financial systems.
Ability to work collaboratively with cross-functional teams to deliver effective solutions.
Excellent communication skills to articulate technical information clearly to diverse stakeholders.
Additional Information:
The candidate should have minimum 8 years of experience in Oracle Cloud Financials General Ledger.
This position is based at our DDC2A - SEZ office.
A 15 years full time education is required.
15 years full time education
📌 Application Support Engineer Gurugram (India)
🏢 Accenture
📍 India
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