Supervise /manage account opening operations for Savings, Current, and term deposit accounts.
Review and validate account opening documents and handle exceptions/rejections.
Standardize account opening procedures across branches/regions.
Review and validate account opening documents and handle exceptions/rejections
Monitor and improve TAT, customer experience, and first-time-right documentation.
Review and validate documentation, customer due diligence (CDD), and risk categorization.
Identify process gaps and implement controls to mitigate operational and fraud risks.
Ensure strict adherence to RBI guidelines, KYC/AML norms, PMLA regulations, and internal compliance policies.
Lead, train, and monitor team performance across branches/processing units.
Drive automation initiatives to enhance onboarding efficiency and reduce manual intervention.
Prepare and track MIS on account opening volumes, TAT, rejection rates, and compliance gaps
Liaise with third-party vendors (VKYC providers, KYC agencies, verification vendors).

📌 Manager Account Opening Liabilities Operations , Immediate Joiners Varanasi
🏢 Utkarsh Small Finance Bank
📍 Varanasi