Handle customer queries and provide appropriate solutions.
Communicate professionally with international customers.
Understand customer concerns and ensure timely resolution.
Maintain customer records and update CRM systems.
Handle escalations and coordinate with internal teams.
Follow process and quality standards.
Achieve customer satisfaction and productivity targets.
Requirements :-
Excellent English communication skills.
Strong listening and problem-solving abilities.
Basic computer knowledge.
Customer-focused attitude.
Comfortable working in rotational shifts.
Extra benefits :-
Travel Allowance
Growth opportunities Opportunities
Training & Development
Only candidates with excellent English communication skills will be considered.
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
Commuter assistance
Food provided
Health insurance
Life insurance
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
How many months of experience do you have in calling related domain ?
What's your last in-hand salary ?
Are you ok with sales roles as well for higher incentives?