Assist the Front Office Manager in managing daily operations.
Supervise Front Office Executives, receptionists, and other front-office staff.
Ensure smooth and productive check-in and check-out.
Handle guest complaints, requests, and special requirements.
Coordinate with Housekeeping regarding room status and room readiness.
Monitor reservations, room assignments, and room availability.
Check guest bills, payments, and cash transactions.
Handle VIP guests, groups, and special occasions.
Prepare staff duty rosters and shift schedules when required.
Train, guide, and motivate front-office employees.
Ensure staff follow hotel SOPs and service standards.
Coordinate with Housekeeping, F&B;, Engineering, Security, and Sales.
Monitor guest satisfaction and resolve operational issues.
Prepare and verify daily reports and front-office records.
Take charge of the Front Office Department in the absence of the Front Office Manager.
Assist management in improving occupancy, revenue, and overall guest experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Front Office Assistant Manager Puri
🏢 M Hospitality
📍 Puri