Work Responsibilities
Client Handling
Handle existing and current clients through phone calls, WhatsApp, email, and other communication channels.
Understand customer requirements and provide appropriate product information.
Maintain valuable relationships with clients and ensure timely follow-up.
Quotation Preparation
Prepare and share quotations with clients based on their requirements.
Coordinate with the sales and purchase teams regarding product availability, pricing, and delivery timelines.
Follow up on quotations and convert enquiries into orders.
Order Processing
Receive and process customer orders accurately.
Coordinate with the concerned departments for order dispatch and delivery.
Maintain proper records of orders, quotations, and customer communications.
Excel & Data Management
Maintain customer and sales-related data in Microsoft Excel.
Prepare daily/weekly sales reports and update order and quotation status.
Maintain accurate records of customer enquiries, quotations, orders, and follow-ups.
Sales Follow-up
Regularly follow up with clients regarding quotations, pending orders, payments, and delivery.
Identify potential sales opportunities and support the sales team in achieving targets.
Required Skills
Valuable communication and client-handling skills.
Working knowledge of MS Excel.
Experience in quotation preparation and sales coordination.
Basic knowledge of electrical products/distribution will be an advantage.
Good follow-up and negotiation skills.
Ability to maintain accurate records and work within deadlines.
Experience
Preferred: 1–3 years of experience in inside sales, sales coordination, tele-sales, or electrical distribution.