Role -Senior Technical Consultant - IBM Sterling OMS

Experience 6+ years | Sterling OMS

Role Summary

Hands-on Sterling OMS technical expert with solid experience in Call Center, Next Gen Web Store integrations, Payment Processing, Inventory Management, and GIV, covering both development and L2/L3 production support in omnichannel retail systems.

Key Technical Skills Responsibilities
Deep expertise in Sterling OMS architecture, order lifecycle, sourcing, scheduling, and fulfillment
Customization of services, pipelines, APIs, user exits, agents, and event framework
Solid Call Center customization (UI, mashups, order modifications, payment re-auth)
Next Gen Web Store OMS integrations (Create/Change Order, availability, acknowledgments)
Payment processing: auth, capture, refunds, re-auth, split shipments, reconciliation
Inventory GIV: ATP/CTATP, reservations, safety stock, inventory sync,



GIV feeds
Hands-on Java, XML, XSLT development
Integrations using REST/SOAP, MQ/JMS with WMS, TMS, POS, ERP, payment systems
L2/L3 support, RCA, stuck orders, event/batch failures, production fixes

Mandatory
6+ years IBM Sterling OMS
Development + Production Support experience
Omnichannel / high-volume retail exposure

Positive to Have
IBM Sterling certification
Cloud / microservices exposure

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