We are looking for a friendly, organized, and responsible Receptionist to join our team.
Key Responsibilities
Greet and assist patients and visitors in a skilled and courteous manner.
Manage appointment scheduling and patient registrations.
Handle incoming calls, WhatsApp messages, and email inquiries.
Maintain patient records and ensure accurate data entry.
Coordinate with psychologists, psychiatrists, and other clinic staff.
Process payments, generate receipts, and maintain basic financial records.
Follow up with patients regarding appointments and clinic services.
Maintain cleanliness and organization of the reception area.
Ensure patient confidentiality and adherence to clinic policies.
Requirements
Graduate in any discipline (preferred).
Excellent communication skills in Hindi and English.
Basic computer proficiency (MS Office, Google Sheets, Email, WhatsApp Business).
Robust organizational and multitasking abilities.
Qualified appearance and positive attitude.
Prior experience in healthcare, clinic, hospital, or customer service settings is preferred.