Key Responsibilities-
Consulting patients for aligners and explaining treatment plans and aligner process advantages etc to patients.
Managing the entire patient cycle including timely consultation, monitoring and tracking of cases and ensuring a smooth case completion.
Handle technical and general queries from the customers – post the sales process has been pertaining to our services.
Tele consultation in case of escalations.
Handle dental-specific queries pertaining to our services.
Overall Problem solving for patients and coordination as necessary.
Handle any operations-related activities that may be required.
Skills-
Graduated as MDS in orthodontist.
A valuable understanding of aligner treatments and procedures such as IPR and attachments.
Aligner certification is preferable.