Key Responsibilities
Make Outbound Calls: Reach out to potential leads using predefined scripts to introduce company offerings.
Handle Inbound Calls: Answer incoming questions from customers and provide accurate product information.
Manage Data: Update customer details, call outcomes, and feedback accurately in the company CRM system.
Follow Up: Conduct scheduled follow-up calls to nurture leads and advance sales prospects.
Meet Targets: Achieve daily and monthly goals for call volume, lead generation, or sales conversions. [1, 2, 3, 4, 5]