Job Summary
Taking food and beverage orders from guests.
Serving guests as per company standards.
Ensuring guest satisfaction throughout the dining experience.
Handling guest complaints and requests professionally.
Taking guest feedback and reporting concerns.
Maintaining assigned service station and cleanliness.
Key Responsibilities
Welcome and assist guests.
Take and process orders accurately.
Serve food and beverages promptly.
Handle guest queries and complaints.
Maintain hygiene and service standards.
Coordinate with kitchen and team members.
Support smooth restaurant operations.
Required Skills
Positive communication skills.
Customer service orientation.
Team player.
Positive attitude and grooming standards.
Ability to work in shifts.
Qualification
Degree/Diploma in Hotel Management or Hospitality.
Experience
Freshers can apply.
Prior F&B; service experience will be an added advantage.
Job Type: Full time
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Guest Service Associate Service Thane (India)
🏢 Fortune Park Lake City
📍 India
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