i. Manage existing relationship of BBG Customers
ii. Managing especially high value clients and ensure stickiness over a longer period of time through enhanced engagement
iii. Acquire new relationship in the defined business segment
iii. To increase asset book of Bank
iv. To increase/maximize revenue of Bank more than regular RM
v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP.
Responsibilities
Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP
Focus on high-value SME clients to ensure long-term engagement and retention
Target EEG businesses with turnovers between ₹25crore to ₹100 crore
Maintain average acquisition ticket size of 10 Crs




Revenue generation target (2-2.5% of disbursement)
Increase the asset book & fee income through higher processing fees & enhanced product offerings
Leverage branch networks and other channels to source recent business
Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow
Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention
Regularly assess customer needs and provide tailored solutions to maintain strong, lasting relationships.
Qualifications
Qualifications: Graduate/Post Graduate
Experience: 10 to 20 years

📌 BLG - Relationship Manager - Business Banking Group (BBG)| Thane
🏢 CSB Bank
📍 Thane