Need manage product support, handle warranty claims, coordinate service requests, and ensure high customer satisfaction post-purchase.
Record all customer interactions, product complaints, and service requests
Coordinate with service engineers and technicians to schedule in office installation, commissioning, preventive maintenance, or corrective repair visits.
Follow-up with Service Engineers and generate daily reports
Multi-Tasking under Pressure
Knowledge of Tally
Proficient in MS office
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Health insurance
Provident Fund
Ability to commute/relocate:
AECS Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Do you know Tally
Education:
Bachelor's (Preferred)
Experience:
Customer support: 1 year (Preferred)
Language:
English (Preferred)
Kannada (Preferred)
Work Location: In person
📌 Csa Customer Service Associate Aecs Layout
🏢 Aaspekt Infra Solutions
📍 AECS Layout
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